It is obscene for a multi-million dollar operation to screw a customer out of $52, essentially one hand of blackjack, when a simple refund would have solved the issue. Had I been able to use a credit card, I would have already filed a chargeback. That person took down my information and said their supervisor would call me back immediately. I asked to be transferred to someone from Apex. Three days later, no one had contacted me. 139 Red Hawk Casino jobs available in Placerville, CA on. They took my information, took the game card, and told me someone from Embed (game company) would contact me for a refund. I explained that my friends were from out of town and we had no intention of returning. They refused to issue a refund for the card, instead offering additional credits for future play. At first, I spoke to a cashier who then walkie-talkied her supervisor. I waited in a very long line to get a refund. Game attendants did not know how to fix the games and there were no signs saying games were 'Out of Order.' They either would not read the card, read the card and malfunctioned, or charged the card and then the game would not work. The credit card reader was broken, so I had to use cash. I purchased a $50 game card (plus $2 card fee) at a self-serve kiosk. From our staple steakhouse dishes to our tantalizing Asian cuisine, we are sure to have something to satisfy every palate.I visited the new Apex entertainment area on Sunday. Afterward, treat your taste buds to an exquisite culinary experience with a range of dining options. Whether you’re greeted by the golden rays of sunrise or the soft hues of sunset, each moment spent in your room will be complemented by the stunning natural landscape.įor those seeking excitement and entertainment, our hotel provides easy access to a vibrant gaming area where you can try your luck and experience the thrill of winning.

Immerse yourself in the breathtaking beauty of the surrounding foothills as floor-to-ceiling windows in every room offer panoramic views that will leave you in awe. From the inviting deluxe rooms, offering 440 square feet of elegance, to the opulent premium suites spanning 900 square feet, each space is meticulously crafted to provide a haven of relaxation. Our hotel boasts a collection of spacious accommodations designed to cater to your every desire. Indulge in the All-New 156 Room Hotel, where a world of refined luxury and exceptional comfort awaits you.

Red hawk casino placerville ca